Assassin Snails on line thru US Postal Service be careful!

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DENNIS
User offline. Last seen 18 weeks 6 days ago. Offline
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Joined: 11/12/2009

I just bought 12 Assassin Snails on line and they shipped them US Postal Service. I thought Snails not to worry. I got 14 Snails all DOA. The Mailman came 2 hours early ( for the first time ), the temp. was 104 and they used no styrofoam box. The poor snails cooked. E-mailed back. No refunds or exchanges. I guess the moral of the story is " You get what you pay for ".

DGS

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lostcrow
User offline. Last seen 45 weeks 3 days ago. Offline
Joined: 03/31/2010

Sorry to hear that. That's terrible. Hopefully you will have better luck with your next batch. Have you tried LiveAquaria.com, ThatFishPlace.com, or ArizonaAquaticGardens.com? They might have them. I know they are a hot item, and a lot of people have been asking about them on here. Somebody may have some extras. I would like to get some too, so if you find a place and would like to split the cost of the snails and the shipping, let me know.

Greg

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fastj1
User offline. Last seen 1 year 14 weeks ago. Offline
Joined: 04/24/2010

Id go in on some assassins too!

Jason

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intermediate_noob
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Joined: 07/23/2009

Dennis, who did you go through so we all can try to avoid the retailer?

Carmon
User offline. Last seen 1 year 33 weeks ago. Offline
Joined: 03/30/2010

That's really sad! I've bought lots of snails (nerites and assassins) online and have had no problems at all. Of course the most recent ones came with a cold pack in the box to keep them from getting too hot. If you decide to order again, you might want to request a cold pack be included in the box. Did you get a live arrival guarantee with the purchase?

DENNIS
User offline. Last seen 18 weeks 6 days ago. Offline
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Joined: 11/12/2009

It would be kinda hard to in on buying Assassin Snails togeather, I live in Roswell. Maybe lostcrow & fastj1 can go in togeather.
I assumed they did when I bought them because most places do. When I E-mailed them with my problem they said no guarantee. I got them on Aquabid and they had good reviews. It was mgamer20o0@gmail.com. I always had good luck with Aquabid.

DGS

Carmon
User offline. Last seen 1 year 33 weeks ago. Offline
Joined: 03/30/2010

I'm really surprised as I have bought many things from them through their online store, Bob's Tropical Plants. I've always received well packed and very healthy plants and inverts. In fact, I've got a plant order coming from them next week.

Well, I guess it shows there can always be problems even with someone you're used to doing business with. I'm just really sorry you lost your assassins.

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